My audio pauses unexpectedly?

If your playback is pausing unexpectedly you may need to change some Battery and Sleep settings on your phone. 

Some phones are extremely aggressive in killing apps that are in the background. There are options available in the Settings of your phone to instruct the phone not to kill the Waking Up app. 

This article gives you the basic rundown.

If you have a Samsung phone you may find this article useful. 

Here is another one

We have reports that some Samsung users need to 

  • Set battery optimization settings to medium for all apps 
  • Disable Face Widget 
  • Disable Canvas 

Some additional links that may be helpful 

Samsung

Huawei

Oneplus

Xiaomi

Google

 If you are stilling having an issue please email us at support@wakingup.com

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